Terms & Conditions

Introduction

These Terms and Conditions ("Terms") govern your use of the Volentis.ai platform and services provided by Volentis B.V. ("Volentis", "we", "us"). By accessing or using our services, you agree to be bound by these Terms.

Definitions

• "Platform": The Volentis.ai software-as-a-service platform and related tools
• "Services": All services provided by Volentis, including the Platform, support, and professional services
• "User": Any individual authorized to access the Platform under your organization's account
• "Customer Content": All documents, data, and information uploaded to or processed by the Platform

Acceptance of Terms

By accessing or using our Services, you represent that you have the authority to bind your organization to these Terms. If you do not agree to these Terms, you may not use our Services.

Description of Services

Volentis.ai provides an AI-powered enterprise assistant platform that helps organizations manage and retrieve information from their internal knowledge bases.

The Platform provides information and assistance but does not replace professional legal, HR, or other professional advice. Users should verify important information and decisions with qualified professionals.

User Obligations

You agree to:

• Use the Services only for lawful purposes and in compliance with these Terms
• Maintain the confidentiality of your account credentials
• Ensure that your use of the Services complies with applicable laws and regulations
• Not attempt to reverse engineer, copy, or misuse the Platform

Intellectual Property

Volentis retains all rights to the Platform, including all software, algorithms, and improvements. Nothing in these Terms transfers ownership of Volentis intellectual property to you.

You retain all rights to your Customer Content. By uploading content, you grant Volentis a limited license to process it solely for providing the Services.

Data Protection

We process personal data in accordance with GDPR and our Privacy Policy. For customer data:

• Volentis acts as Data Processor under Article 28 GDPR
• A Data Processing Agreement is available with all enterprise contracts
• Customer data is stored exclusively in EU data centers

Limitation of Liability

To the maximum extent permitted by law, Volentis shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

Our total liability for any claims arising under these Terms shall not exceed the amounts paid by you for the Services in the 12 months preceding the claim.

Termination

Either party may terminate these Terms upon written notice if the other party materially breaches these Terms and fails to cure such breach within 30 days. Upon termination, your access to the Platform will be revoked, and we will delete your Customer Content within 90 days unless legally required to retain it.

Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands.

Changes to Terms

We may update these Terms from time to time. We will provide notice of material changes at least 30 days before they take effect. Continued use of the Services after changes become effective constitutes acceptance of the new Terms.